01 / RECEPTION
Be there when they call.
AI telephone reception that can answer routine questions, capture details and help with consultation booking when your team is busy or the practice is closed.
BETTER CONNECTIONS. BETTER PATIENT JOURNEYS.
More enquiries.
Better follow-up.
More booked consultations.
Give every patient enquiry a clear next step.
AI reception, thoughtful follow-up and easier booking
for private dental practices.
Built around your practice. Designed to support your team.
First enquiry
A helpful response
A booked consultation
All connected.
THE SPACE BETWEEN ENQUIRY AND APPOINTMENT
Good enquiries deserve
better follow-through.
Your team is looking after patients. The phone rings. A form arrives after hours. Someone interested in treatment needs a little more time.
These are everyday moments where opportunities can slip away. We connect the next steps, helping more people reach a consultation while giving your team less to chase.
A more connected way to workWHAT WE DO
A little less admin.
A lot more follow-through.
One joined-up enquiry process.
Support at every step.
02 / FOLLOW-UP
Keep the conversation going.
Helpful responses and considered follow-up for new enquiries, missed calls and people who haven’t booked yet. Clear next steps, without the constant manual chasing.
03 / BOOKING
Make the next step simple.
A clear route from interest to consultation, with booking support, confirmations and reminders. Your team stays informed and knows when to step in.
Configured around your agreed services, opening hours and booking process.
THE PATIENT JOURNEY
From “just enquiring”
to “see you then”.
See how a more connected process
could work for your practice.
AN ILLUSTRATIVE EXAMPLEYour practice closes.
Your practice closes.
The conversation doesn’t.
Someone asks about a consultation in the evening. They receive a helpful response and a clear way to take the next step.
- 1Enquiry received✓
- 2Questions answered✓
- 3Consultation booked✓
Practice assistantExample conversation
AFTER HOURS · 8:42 PM
Hi, I’m interested in a consultation. Are you open tomorrow?
Hello! Yes, the practice opens at 9am. Would you like to see the available consultation times?
Yes please, that would be great.
Of course. Let’s find a time that works for you.
✓
Consultation bookedConfirmation and reminder arranged
Illustration only. Your setup is tailored and tested before launch.
A clearer journey for the patient.More visibility for your team.
OUR APPROACH
Thoughtfully built.
Personally supported.
Technology should make your practice feel more human. We take time to understand how your team works, then build a process that fits.
Let’s understand your practiceUnderstand the gaps.
We map how enquiries arrive, what happens next and where patients lose momentum. Together, we agree what to improve first.
Build around your team.
We configure reception, follow-up and booking around your practice. We check your existing tools and agree how information moves between them.
Test the real-life details.
From an after-hours enquiry to a request for a person, we test the conversations and handovers with you before going live.
Keep making it better.
We review enquiry handling, follow-up and bookings, then refine the process as your practice’s needs become clearer.
BUILT FOR THE WAY PRACTICES WORK
A better experience.
On both sides of the conversation.
Patients know what’s next.
Helpful responses, clear booking steps and thoughtful reminders make it easier to move forward.
Your team stays in control.
Agreed answers, clear handovers and visibility into enquiries. Clinical questions stay with your practice team.
You can see the journey.
Understand which enquiries have been contacted, which need attention and which have reached a booking.
Is this a replacement for our reception team?
It’s designed to support your team. AI reception can cover agreed calls when staff are busy or the practice is closed. Your team handles the conversations that need a person, with clear handover arrangements.
Can you work with our existing practice software?
We check your systems during the initial review. Available integrations and your booking rules determine what can connect directly. Where direct booking isn’t suitable, we can agree a separate consultation calendar or a request-and-confirm process with reception.
What can an AI receptionist answer?
Routine, approved questions such as opening hours, location, available services and the consultation process. We agree the information and escalation rules with you. Clinical advice and decisions remain with your qualified team.
Will this bring us new patient enquiries?
Our initial focus is helping you make more of the enquiries you already receive. We improve response, follow-up and the route to booking. Advertising and other ways to attract new enquiries can be discussed separately.
How long does setup take, and what does it cost?
That depends on your call handling, enquiry channels, booking arrangements and integrations. After reviewing your practice, we outline a proposed scope, setup timetable, ongoing support and usage costs before you commit.
What happens on the free consultation?
We talk through your current enquiry process, the gaps you want to address and what your team needs. You’ll get a clear view of where Praxora could help and the next steps if you’d like to explore it further.
YOUR NEXT STEP
Let’s give your enquiries
somewhere better to go.
Tell us how your practice handles enquiries.
We’ll explore how to make the next steps work better.
15-minute conversationNo obligationFocused on your practice
Prefer email? hello@praxora.co.uk